Return and Refund Policy
At Ivedin, we want you to be fully satisfied with your purchase. If for any reason you are not, we offer our return and refund policy.
↩️ 1. General Conditions
- Period: 14 calendar days from receipt of the order.
- Condition: unused, in original packaging with all tags.
- Exclusions: for hygiene reasons, underwear or swimwear without original seal cannot be returned unless defective.
📝 2. How to request
- Email info@waternolimits.com including your order number, items, and reason.
- You will receive return instructions.
- Return shipping costs are the customer's responsibility unless defective or wrong item.
💵 3. Refunds
- We will notify you by email if the return is accepted or denied.
- If accepted, refund will be made via the original payment method within 5–10 business days.
- Original shipping costs are non-refundable except in case of error or defect.
🔄 4. Exchanges
- Contact contact@ivedin.com for exchange requests (subject to availability).
⚠️ 5. Defective or Incorrect Products
- Contact us as soon as possible.
- We cover return and reshipping costs.
- Option for exchange or full refund.
📧 6. Contact
For any queries: contact@ivedin.com